Trade customers
Accounts are for New Zealand solar installers and related commercial buyers. Solar Distribution may verify business, registration, contact and credit information before approval.
Trade terms.
Account, payment and delivery terms.
Prices and orders
Trade prices are shown in New Zealand dollars. Product totals identify whether tax is included. Stock, technical suitability, final pricing and delivery must be confirmed before an order is accepted.
Payment
New accounts default to payment before dispatch or payment on collection or delivery. Monthly credit applies only when approved in writing, within the account limit and agreed due date. Supply may be paused when an account is overdue or above its limit.
Delivery
Scheduled delivery may be included where an order contains the required number of full panel pallets for the calculated delivery zone. Standalone mounting, battery, inverter and accessory orders carry the displayed delivery fee unless they travel with a qualifying panel order to the same address. Orders over $7,000 excluding GST receive free delivery where the estimated return trip from our depot is within two hours. Longer trips follow the displayed delivery pricing. Agreed customer delivery waivers also apply. Priority delivery otherwise uses direct-trip pricing.
HIAB access
The customer must provide clear, safe truck access and a suitable ground-level drop area. Standard delivery is a HIAB drop beside the truck; it does not include carrying goods into buildings, lifting to roofs or special placement. Those services require a separate quote. A redelivery or waiting fee may apply when access is blocked, unsafe or materially different from the order details.
Risk and title
Risk may pass on delivery or collection under the final trade terms. Where goods are supplied before full payment, Solar Distribution may retain title and register a security interest on the Personal Property Securities Register.
Returns and warranties
Returns require prior approval and may be limited for opened, special-order or project-specific goods. Manufacturer warranty processes, inspection requirements and any freight responsibility will be confirmed for each product line.
Account information
Application information is used to assess and manage the account, supply orders, arrange delivery, collect payment and meet legal obligations. Applicants can ask to access or correct their personal information.